Jay Hatfield is a Licensed Certified Public Adjuster and Claims Expert. He has worked as an appraiser for the insured and homeowners numerous times going against insurance adjusters, and their senior adjusters successfully for the benefit of the insured.
Hatfield ensures his clients he will do best to have the best possible assistance for being prepared on their insurance claims. He continues to be on the cutting edge of the insurance industry attending several seminars and training sessions, as well as being an active member in a network with other professionals where very complex insurance claim topics are frequently discussed. He is a former licensed contractor in Fort Wayne, Indiana.
"We do not want to take one dime from the insurance company that is not owed to the insured, but we do not want the insurance company to keep one dime they owe to the insured or homeowner, either. I settle most all of the claims of my clients in a quick manner by working with the insurance adjuster, but if the client ever has to go to court, they can be assured that they have a claim that has been very well documented by us."
Property Appraiser & Umpire
Hatfield has been involved as a property appraiser and umpire on insurance claims in multiple states. Through a thorough investigation, Hatfield learns every detail of a claim to provide his best for the insured and homeowner. The difference between Hatfield and his competitors is that he not only has the knowledge, but he knows how to apply that knowledge!
A few things Hatfield requires to do a thorough investigation of a claim when he agrees to take a job:
A copy of the Proof of Loss
ALL correspondences between the two parties prior to and leading up to the appraisal
All documents acquired up to that time
A certified policy
All disclaimers signed either knowingly or unknowingly
How the entire claim started
Where the claim ended prior to the demand for appraisal if an appraisal has been demanded
Any phone conversations with the insurance company or adjusters that has taken place
As he determines the amount of the loss, which is the job of an appraiser, he will research the other side's appraiser diligently as they work together to agree on an umpire.
Hatfield has testified in several state court trials and the jury has decided in the insureds favor every single time. After the trials, attorneys questioned the juries and the jurors said it was because of Hatfield’s testimony that they awarded the client the win of the trial.
Hatfield has been hired by numerous attorneys to assist in depositions, mediations, and examinations under oath, as well as to offer his expert opinion on insurance claims after his investigation of the file. Hatfield has been classified as a court expert in state courts. He has testified regarding bad faith as well as all other aspects of a property insurance claim.
Jay Hatfield’s opinions are based on the facts of the claim, regardless of whom it affects. He does not sway one-way or the other; he ONLY tells the truth. If he finds that it is not the truth that is sought after, he will always decline the case. If it is the truth that is sought, Jay is the expert you want on your team